Our service team for you

Unser Serviceteam ist immer für Sie da! Rufen Sie uns an.

If a testing machine or instrument is not functioning, you should act quickly to cut the costs and diminish the downtime. For direct questions in the case of malfunctioning equipment or software problems, please contact our service department by calling the hot line: +49 (0) 7135 / 9500-262 or by e-mail to: service@infratest.net. Many problems can be solved by our service manager already during the phone consultation, he will surely forward you to the relevant contact person who is competent in this field.

Our hot line is available Monday to Thursday from 08:00 to 16.30 and on Fridays from 08:00 to 15:00.

If some question cannot be resolved by phone, other options are possible, e.g. remote service, visit to the customer, or sending the testing machine to our local office in Brackenheim. A team of four service engineers will give you support for any technical matters, issues of calibration and expansion of local equipment capabilities.

Serviceleiter bei infraTest Prüftechnik GmbH

Service Manager
Patrick Buttner

Servicetechniker Süd, Schweiz und Österreich für infraTest Prüftechn

Service engineer South, Austria and Switzerland
Michael Höftmann

Service engineer North & East
Christian Fischer

Service engineer North & West
Thomas Hasenbein

Servicetechniker Süd und Österreich für infraTest Prüftechnik

Service engineer South and  Austria
Matej Stejskal